Digital Health Technology
Results Engagement Services Choosing well About Contact

Run a calmer clinic.
Spend more time
on patient care.

Boutique Fractional COO and practice management for physician-owned clinics across Ontario.

Request a consultation
Overhead rate35%↓ Down from 60%
No-show rate10%↓ Down from 40%
Patients served30,432↑ 8.2% this quarter
Results
Here's what our clients have to say

For clinics that retired the sticky notes, spreadsheet gymnastics, and“I think Sarah knows how that works.”

“

Whether I was expanding, optimizing, or pivoting my FHO, she adapted to my goals and led every change to success. Someone who evolves with your vision is invaluable.

FM
Physician Owner · FHOFamily practice, Toronto
“

She brought structure and accountability to every part of our launch — from workflows to implementation — while I juggled hospital and clinic duties. The clinic was built right from day one.

SP
Physician Owner · Specialist + DiagnosticsSpecialist, York Region
“

She built our operational foundation, improved digital adoption, looked after our referring providers, and ran growth initiatives I never had time for. The result: 30% revenue growth within a year.

SP
Physician EntrepreneurSpecialist, Ontario
The engagement

Run a clinic without managing every detail.

You didn't go to medical school to manage staff, fix workflows, and chase reports. We take that off your plate.

I.

What we do

As your embedded Fractional COO, we run the operational side of your practice — people, processes, systems, performance — while you keep strategic ownership. Already have a practice manager? We work alongside them as a second set of eyes — coaching, supporting, and backing them up.

II.

How we do it

Systems, not heroics. We use EMRs, automation, and reporting to cut admin work — and stay through adoption so the change sticks. That's the technology in Digital Health Technology.

III.

How it works

  • 1–2 days per week
  • Month-to-month
  • Remote or on-site in Ontario
  • Pricing: a monthly retainer, or a percentage-based fee tied to your commitment and where you want to go

Results, not tasks. We're measured on what changes in your clinic. When our fee follows your outcomes, our incentives match yours.

Technology isn't the service.Technology is the lever.Operations is the transformation.

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Built around the tools you already use
Accuro EMR
OSCAR Pro
PS Suite EMR (Telus)
OceanMD

…and the other integrated products your clinic already relies on.

Services
Services

Consulting that makes the day-to-day actually work.

Five phases. Tailored to your clinic, never one-size-fits-all.

01
In this phase
  • Operational leadership & practice management
  • Staff leadership and performance management
  • KPI development & business reporting
  • Operational planning & execution
  • Project management
02
In this phase
  • Workflow redesign & optimization
  • Patient intake and patient journey improvement
  • Scheduling & capacity optimization
  • Billing and revenue cycle workflows
  • Referral management systems
03
In this phase
  • EMR selection & vendor evaluation
  • EMR implementation & migration support
  • EMR optimization
  • Workflow automation
  • Reporting & analytics infrastructure
04
In this phase
  • New clinic launch planning
  • Practice growth strategy
  • Technology stack planning
  • Multi-site readiness
  • Operational scalability planning
05
In this phase
  • Administrative team development
  • Hiring & onboarding support
  • Office manager coaching
  • Leadership development
  • Team accountability systems
Choosing well

What to look for in a practice consultant.

Six standards every Ontario physician should hold us to.

  1. 01

    Knows Ontario healthcare

    OHIP billing, FHO / FHN / FHT models, fee-for-service, specialist consultation, OntarioMD-certified EMRs and Ontario Health programs — not a U.S. playbook.

  2. 02

    Speaks clinical

    Understands clinical workflow, so physicians and staff trust the recommendations.

  3. 03

    Starts with your data

    OHIP remittance advice, rejections, scheduling and no-shows — not anecdote.

  4. 04

    Brief, then hands-on

    A few prioritized fixes — and stays to implement them. No report-and-run.

  5. 05

    PHIPA-fluent, conflict‑free

    Privacy-compliant, vendor-independent, with transparent fees.

  6. 06

    Leaves your team capable

    SOPs, training and a written scope, deliverables and timeline.

About
Catherine, founder of Digital Health Technology
30+ Ontario clinics
managed
Meet your consultant

Hi, I'm Catherine.

FOUNDER & PRINCIPAL CONSULTANT 

2022 Luminary Award Recipient · Presented by OntarioMD

For over a decade I've helped physician-owned practices, health agencies, and digital health ventures build the operations they need to grow.

I founded Digital Health Technology for physicians who need more than advice — someone to actually do the work.

I build systems that make practices sustainable and help them scale safely.

Because sustainable growth is not a technology problem.
It's an operational one.

Track record
30+ clinics managed across Ontario
Leadership
Board of Directors, Ontario Medical Group Management Association (OMGMA)
Member, Medical Group Management Association (MGMA)
Academia
Guest Lecturer, University of Toronto — Master of Health Informatics, Leadership for Digital Health Transformation
Director of Academic & Clinical Partnerships — academic internship host and co-op partner site
Speaking
Panelist & Session Presenter, OntarioMD — OMD Educates: Digital Health Conference
Previous Positions Held
Ontario Health · OMA · UHN · SHN · Mackenzie Health · digital health start-ups · Clinic Manager (community practices)
Education
Schulich School of Business · York University · University of Toronto
Certification
Prosci® Certified Change Practitioner — Prosci Inc.
Contact
By application · Limited engagements

Request an introductory meeting.

I partner with a small number of practices each year. Tell me about yours — if it's the right fit, I'll be in touch within one business day.

Prefer to reach out directly?

Remote across Ontario. On-site in the GTA.

  • Emailinfo@digitalhealthtech.ca
  • Based inOntario, Canada
Catherine reviewing a digital health workflow with a client

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